The ultimate guide to AI customer service chatbots Say goodbye to fragmented support solutions and hello to the AI-enhanced, all-in-one customer service platform. Salesforce Einstein is a conversational bot that natively integrates with all Salesforce products. It can handle common inquiries in a conversational manner, provide support, and even complete certain transactions. It is essential […]
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Hospitality Chatbots: Everything You Need to Know in 2024 Salesforce Contact Center enables workflow automation for many branches of the CRM and especially for the customer service operations by leveraging chatbot and conversational AI technologies. Simple but effective, this will make the chatbot hotel booking more accessible to the user, which will improve their experience […]
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The right promotional products can enhance your hotel’s presence and the guest experience. Discover the top four promotional products to use at your hotel. […]
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A Complete Guide to Fine Tuning Large Language Models LLM fine-tuning, or limiting a model’s capabilities, is important because it allows us to improve the accuracy and usefulness of the predictions and actions generated by the model. When a model is fine-tuned, it is trained specifically on a particular task or set of tasks, rather […]
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More like: What every CEO should know about generative AI The accuracy, diversity, and relevance of the data used to train AI models directly impact their performance and the usefulness of their outputs. Therefore, CEOs must invest in robust data management practices, including data collection, cleaning, and processing. CEOs will want to design their teams […]
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